Do the paintings and Giclee prints on canvas need to be framed? No, because the canvas is stretched around the 1.5" sides of the painting and stapled on the back. The image continues around the edge, which gives a three-dimensional effect when viewed from the side. All my paintings and prints on canvas arrive ready to hang.
How long will it take for my order to be shipped? Original paintings will be shipped in five to ten days. Limited edition giclee prints on canvas are made one at a time as ordered, and take about two weeks. Any items that need to be framed, such as drawings, will take ten to fourteen days.
Will you notify me when my order has been shipped? Yes, you will be notified by email when your order is shipped.
What are my payment options? You may pay by Paypal, check, Master Card, Visa or American Express. You may also make a down payment to hold a painting, and pay the rest over a period of time. Call 606-273-1463 or email Lynne@artbylt.com to make an arrangement that fits your budget.
How will my order be shipped? Your order will be shipped ground, either by UPS or FedEx. If you wish to pay for faster shipping, call 607-273-1364 or email Lynne@artbylt.com. All my art is insured while in transit. If the art arrives damaged, please call 607-273-1364 or email Lynne@artbylt.com.
How safe is the information I give you? My shopping cart is a secure site. Your credit card information is encrypted so that it can not be seen. If you prefer placing your order by phone, call me at 607-273-1364. Your information will not be sold or shared for any reason.
Will you make a custom painting for me? Yes, you may select the colors and a style of mine that you like, and I will paint an original on canvas in the size you request. Each original is unique, and never an exact duplicate of another.
I require a $200 deposit to begin the process. Once the painting is completed, I will email a photo, and if you like it, you pay the remainder. At that time the art will be shipped. If you don't like the photo, I refund the $200. All custom paintings carry the same return guarantee as the rest of my art. Prices for commissions are the same as for any other original painting on my website. Request a price quote for the size you need if it is not one of my standard sizes, by calling 607-273-1364 or emailing Lynne@artbylt.com.
What if I am not happy with the art when I receive it? If you decide within sixty days for any reason that you wish to return the art, please pack it in the original box and send it insured by UPS or FedEx. I will issue an immediate credit when I receive the return in the original condition. Please call 607-273-1364 or email Lynne@artbylt.com with any questions about returns.
Does the existence of giclee prints devalue my original? No, there is only one original, and the popularity of prints enhances its value, not the other way around. No matter how many copies of Van Gogh's Sunflower are in existence, for example, the original retains its value.
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